# Cloudless Labs: AWS consulting, AI agents and e-learning, Sydney > Two decades of hands-on engineering, from SAP and DHL to platforms run by AI agents. We move companies onto AWS without stopping them, cut their cloud bills, assess the technology they acquire, and build the AI and e-learning their people use. And you talk directly to the person who builds it. - Founded by Nicolas Dao (https://nicolasdao.com): two decades building software, the last 15 years of them in the cloud - Contact: a free 30-minute call to talk through a project: email nic@cloudlesslabs.com - Web page: https://cloudlesslabs.com/ ## Services Cloud, AI agents and the bills that come with them, engineered by Nic; learning, designed by Lin. Two decades building software, the last 15 years of them in the cloud, for startups, growing companies and enterprises. No account manager and no junior team: you talk to the person who builds it. ### AWS Consulting We move platforms onto AWS without stopping them, rebuild what's slow and expensive on serverless, define every environment as code, and cut AWS bills that grew faster than the business. After an acquisition, we reverse-engineer the systems you inherited and tell you what you bought: architecture, dependencies, costs and risks. [AWS consulting](https://cloudlesslabs.com/services/aws-consulting/index.md) ยท [AWS cost optimisation](https://cloudlesslabs.com/services/aws-cost-optimisation/index.md) ### AI Consulting AI agents that do real work in a real system, with a human owning the design and the results: features built on Claude and open models with the cost per task worked out before launch, systems handed to agents for routine changes under review, research turned into production forecasts, and teams coached to ship with Claude Code and Codex. [AI agents](https://cloudlesslabs.com/services/ai-agents/index.md) ### E-learning Consulting Courses people finish and remember, designed and built by Lin Wong for public and private organisations since 2016: needs analysis, scenario-based learning and microlearning in Storyline 360, Rise 360 and Evolve, delivered as SCORM packages for your learning system. [E-learning design](https://cloudlesslabs.com/services/e-learning/index.md) ## Focus areas - **Signals from an Ocean of Data**: Sensor networks, research code and years of readings turned into forecasts and dashboards people act on, with their accuracy measured against what really happened. - **AI-Powered Future**: AI agents built for your business and running in production under human review, and teams that ship faster with them. - **Skilled workforce**: Boost your team's capabilities and confidence with expertly designed, engaging, and impactful e-learning programs tailored to their needs. Powered by our business unit [shirleenwong.com](https://shirleenwong.com). ## How we build The tools Cloudless Labs builds with, and why, are public: 24 use cases and 99 tools, each with a verdict, pricing, gotchas and fixes, checked against the news every week. Start from [An API for my app](https://cloudlesslabs.com/stack/use-cases/api/index.md), or read [the whole stack in one file](https://cloudlesslabs.com/stack/brief.md). ## What clients say What Lin's learning clients say about her courses. > We have contracted Lin to design and build some of our more complex and important courses as she has proven to be a highly skilled learning designer with a firm understanding of education principles. Her ability to transform the course material into engaging content paired with a thoughtful and well-developed design sensibility has resulted in some of our most highly rated eLearning courses. > > Liam Ferguson, Senior Instructional Designer, APS (E-learning Design) > Working with Lin has been a game-changer. As the founder of a service-based business, I've primarily served individual clients. I had been wanting to create a course to expand the reach and impact of my work for a long time. Lin was patient and professional throughout the entire process. It was quite a process to tease out 10+ years of expertise into a six-chapter course, but Lin was structured and organized to keep us on track. I would never have been able to create such a polished and effective course without the sort of guidance that Lin provided. Thank you, Lin! > > Andrea Gerson, Founder, Resume Scripter (E-learning Design) > Working with Shirleen has been an absolute pleasure. Her design skills are phenomenal but also her ability to pick up learning content from its draft form and turn it into a beautiful engaging storyboard/design is second to none. It's been a breeze getting her up to speed with our processes and tools. Her way of working is extremely professional and clients love her visual flair, style and overall results of her creations. Look forward to hopefully working for many years to come. > > Kristian Terry, Creative Director, eCreators (E-learning Design) ## Frequently asked questions ### What AWS work does Cloudless Labs do? Migrations onto AWS with almost no downtime, serverless rebuilds of legacy systems, infrastructure as code with Pulumi, security and multi-account setups, AWS cost optimisation, and technical due diligence after an acquisition. Nic has spent 15 years in the cloud, and the AWS services he uses or avoids, with prices and gotchas, are public in The Stack. ### Can you assess the technology of a company we're acquiring? Yes. Technology due diligence and integration after an acquisition is part of our work, with one engagement delivered and a second under way. We reverse-engineer the inherited systems, even undocumented ones, and document their architecture, functionality, dependencies and running costs in plain language for the board and in detail for the engineers. Then we recommend what to modernise, consolidate or retire, in what order and at what cost, and we can carry out the integration ourselves. ### What can AI agents do for my business? Real work in a real system. We build AI features on Claude and open models with the cost per task and the data residency worked out before launch, hand existing systems to agents for routine changes under an engineer's review, turn research code into production forecasts, and coach teams to ship with Claude Code and Codex. Every agent starts from a written specification and is measured on real tasks. ### What e-learning design does Cloudless Labs offer? Lin Wong designs and builds custom courses, from the needs analysis to the SCORM package, in Storyline 360, Rise 360 and Evolve, with scenario-based learning, microlearning and interactive assessments. Since 2016 she has worked with public and private organisations, among them the NSW Government (Customer Service), the Australian Psychological Society and Macquarie University. ### Where is Cloudless Labs located and what areas do you serve? Cloudless Labs is a Sydney consultancy, based in Blacktown in Western Sydney (NSW 2148, Australia). We serve clients across Sydney, New South Wales, all of Australia, and internationally. Our remote-first approach allows us to deliver world-class consulting services to startups, enterprises, and government agencies regardless of location. ### What types of companies does Cloudless Labs work with? Startups building their first platform, growing companies whose systems or AWS bills have outgrown them, and established companies modernising what they run or integrating what they've acquired, in agriculture, finance, technology and more. Engineering is by Nic and learning design by Lin: no account manager and no junior team, so you always talk to the person who builds it. ### Do you offer ongoing support after project completion? Yes. We can keep running what we build, monitoring and optimising the AWS infrastructure, updating the AI models and agents, and maintaining the courses, or hand it all over to your team, documented, with the infrastructure as code and the runbooks. Every client so far has hired us back. ## Related - [Projects](https://cloudlesslabs.com/work/index.md): what Cloudless Labs has built, by industry, with outcomes - [About Cloudless Labs](https://cloudlesslabs.com/about/index.md): who builds your system, and why clients come back - [How we work](https://cloudlesslabs.com/about/how-we-work/index.md): specs, observability, tests, infrastructure as code, agentic programming - [The Stack, in one file](https://cloudlesslabs.com/stack/brief.md): every use case and tool Cloudless Labs builds with - [The Stack Weekly](https://cloudlesslabs.com/weekly/index.md): every edition, newest first - [Map of every Markdown file on cloudlesslabs.com, with what each one answers](https://ask.cloudlesslabs.com)